At Daph Clip, we want you to be completely satisfied with your purchase. Our return and refund policy is designed to make your shopping experience simple and secure.
Returns
We accept returns only for items that are defective, damaged, or incorrect upon delivery. To be eligible for a return, your item must be unused, in its original packaging, and reported to us within 7 days of receiving your order.
How to Request a Return
To request a return, please contact us at [email protected] with your order number, a brief explanation of the issue, and a photo (if applicable). Once your request is reviewed, we will provide instructions for returning the item.
Refunds
After we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. Approved refunds will be processed through the same payment method used for your purchase — since we offer cash-on-delivery only, refunds will be issued via cash.
Non-Returnable Items
Certain items such as personalized or custom-made products, as well as items damaged due to customer mishandling, are not eligible for return or refund.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please contact us at [email protected] for further assistance.
Late or Missing Refunds
If you have not received your refund after the approval confirmation, please contact us at [email protected] and we will assist you in resolving the issue promptly.
Contact Us
For more information or assistance regarding returns and refunds, please reach out to our support team at [email protected].